Automotive BDC Software That Follows Up With Every Unsold Lead
Your BDC team misses 85% of unsold showroom traffic. Lokam's AI calls every desklog within 24 hours — at a 70% contact rate — so your team only works warm, ready buyers.
Quick Answer
What is automotive BDC software?
Automotive BDC (Business Development Center) software helps dealerships manage and automate customer follow-up for unsold showroom traffic, internet leads, and service customers. AI-powered BDC software like Lokam replaces manual outreach with automated voice calls that reach every lead within 24 hours — at a 70% contact rate versus the 15% industry manual average.
70%
Average contact rate
vs 15% manual BDC average
100%
Desklog coverage
every unsold lead called within 24 hrs
12–24h
First call window
before leads go cold
45%
Close rate
on re-engaged leads
The Problem
The average dealership BDC manually follows up with fewer than 15% of unsold showroom customers. The rest — 85% of people who walked in, sat with a sales consultant, and didn't buy — never hear from you again. Meanwhile, 78% of customers buy from the first dealership to follow up (NADA, 2025).
The Lokam Fix
Lokam's AI voice agent calls every unsold customer within 24 hours of their showroom visit — automatically, from your branded caller ID, in their preferred language. When it detects a ready buyer, it escalates to your BDC team instantly with the full conversation context.
What Lokam BDC Automation Does
Reaches every unsold lead
Your BDC team can't call 500 desklogs a month. Lokam can — automatically, within 24 hours of the showroom visit, before the customer signs elsewhere.
Branded caller ID
Calls go out under your dealership's name and number — not an unknown 800 number. Answer rates jump because customers recognize who's calling.
Hot lead escalation
When Lokam detects a ready buyer — specific objection overcome, new incentive interest, trade-in ready — it alerts your BDC team in real time with the full call transcript.
Multilingual outreach
Reaches customers in English and Spanish automatically, based on their preferred language. No manual routing required.
Optimized retry windows
Retries are scheduled for peak pick-up windows — not randomly. Lokam knows when your market's customers answer their phones.
DMS-native integration
Pulls directly from CDK Global, Dealertrack, VinSolutions, and others. No manual exports, no new logins — your unsold log feeds Lokam automatically.
Common questions
What is automotive BDC software?
Automotive BDC (Business Development Center) software helps dealerships manage and automate customer follow-up for unsold showroom traffic, internet leads, and service customers. AI-powered BDC software like Lokam replaces manual outreach with automated voice calls that reach every lead within 24 hours.
How does Lokam improve BDC contact rate?
Lokam uses AI voice calls with branded caller ID, optimized retry scheduling during peak pick-up windows, and immediate outreach — typically within 12–24 hours of the showroom visit. This produces a 70% contact rate vs the industry manual average of 15%.
Does Lokam replace BDC staff?
No. Lokam handles high-volume repetitive outreach so your BDC team focuses on warm escalations and inbound opportunities. Most dealers see BDC productivity increase, not headcount decrease.
Which DMS systems does Lokam integrate with?
Lokam integrates with CDK Global, Dealertrack, VinSolutions, DealerSocket, TEKION, Authenticom, and DealerVault. Most dealerships are live in under 4 hours.
See Lokam working on your desklog numbers
Book a 30-minute demo — we'll model your ROI before you commit to anything.