Case StudySales Follow-Up Automation

World Hyundai: Sales Follow-Up Case Study

World Hyundai had 650 unsold showroom visitors every month with no real follow-up system.

DealershipWorld Hyundai
LocationMatteson, IL
Monthly Unsold Traffic~650

The Challenge

World Hyundai had an average of 650 unsold showroom visitors per month.

  • Before Lokam, the follow-up was occurring with customers that we knew were highly likely to return anyway.
  • The team knew the unsold desklog was an incredible opportunity, but the lack of a full-time or 2 full time qualified managers to make the calls was the friction.

The Solution

World Hyundai deployed Lokam's Voice AI follow-up platform for calling unsold visitors, integrated directly with their CRM.

  • Empathetic AI calls customers after a showroom visit.
  • Have an honest conversation and identify the primary objections holding them back.
  • Filters high-intent prospects and alerts them to the sales team for recovery.
  • Instead of battling with shoppers, your sales team filters high-intent leads and closes deals.
SERVICE CSI

World Hyundai

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SERVICE CSI

World Kia

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SALES FOLLOW-UP

World Kia

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Cut churn at the source: fix the problems before customers leave.

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