Case StudySales Follow-Up Automation
World Kia: Sales Follow-Up Case Study
World Kia had ~700 unsold showroom visitors every month.
DealershipWorld Kia
LocationJoliet, IL
Monthly Unsold Traffic~700
The Challenge
World Kia had an average of 700 unsold showroom visitors per month.
- Before Lokam, the follow-up was occurring with customers that we knew were highly likely to return anyway.
- The friction was not having one or two full-time qualified managers to make the calls.
The Solution
World Kia deployed Lokam's Voice AI follow-up platform for calling unsold visitors, integrated directly with their CRM.
- Empathetic AI calls customers after a showroom visit.
- Have an honest conversation and identify the primary objections holding them back.
- Filters high-intent prospects and alerts them to the sales team for recovery.
- Instead of battling with shoppers, your sales team filters high-intent leads and closes deals.
Cut churn at the source: fix the problems before customers leave.
See how it would work with your own follow-up process in a 30-minute demo.